Terms & Conditions

The Terms & Conditions outline the framework for nutritional therapy services offered by NettyNutrition. Your will be required to sign the Terms & Conditions prior to the initial consultation. Should you have questions to the Terms & Conditions prior to signing the document, your nutritional therapist will be happy to answer any questions you may have.

In the first nutritional therapy consultation you will discuss and agree the services and support you wish to receive from your nutritional therapist and an agreement will be made to include your wishes for going forward working with your nutritional therapist. Your nutritional therapist will review your progress and the focus of your work as you proceed through the consultation process. Any adjustments to your personalised nutritional recommendations will be discussed with you in detail at the relevant time.

Payments, Appointments and Cancellation Policy

Fees will be charged as per the prices quoted to you via email or as listed on the NettyNutrition website.

Consultations are conducted online via Zoom or in person. When attending online consultations, it is your responsibility to have a working internet connection for the duration of all sessions. A full fee will be charged if the nutritional therapist has to wait for you to join a zoom session in cases where you are unable to connect.

A full fee is charged for consultations which are cancelled or missed with less than 48 hours notice. If you should need to cancel an appointment please email nettynutrition@gmail.com at least 48 hours before your appointment to avoid being charged the full fee.

Confidentiality

Your personal information whether in a digital or physical format and all nutritional therapy consultations are confidential. All digital personal information will be stored in password protected files. NettyNutrition complies with GDPR regulations to safeguard your personal information at all times. You will be asked to provide information for a next-of-kin contact who can be contacted in case of emergencies.

Nutritional Therapy Definition

Nutritional therapy is the application of evidence-based nutrition science in the promotion of health, peak performance and individual care. Nutritional therapy practitioners use a wide range of tools to assess and identify potential nutritional imbalances to understand how these imbalances may contribute towards an individual’s signs, symptoms and health concerns. Nutritional therapy is recognised as a complementary medicine and registered nutritional therapists are registered with the Complementary and Natural Healthcare Council (CNHC) and are accredited by the UK government Professional Standards Authority (PSA). NettyNutrition is a member of the British Association for Nutrition and Lifestyle Medicine (BANT) and abide by the BANT practice guidelines.

Nutritional therapy practitioners consider every person to be individual and unique and they recommend personalised nutrition and lifestyle programmes rather than apply a ‘one size fits all’ approach. Nutritional therapy is not intended to constitute or represent medical advice, diagnosis or treatment and is not a substitute for medical advice from qualified medical professionals. Nutritional therapists will refer clients who present with ‘red flag’ signs and symptoms to a medical professional. Nutritional therapists do work in collaboration with clients’ GP or other relevant qualified healthcare and medical professionals involved in the client’s case where relevant.

NettyNutrition requests that the Client takes special notice of the following information:

  • Nutritional therapists do not diagnose or treat medical conditions or prescribe medication. Nutritional therapy is not a substitute for medical advice.

  • Registered nutritional therapists are governed by the Complementary and Natural Healthcare Council (CNHC) code of conduct. Clients can search the CNHC register to confirm their NT is on the CNHC register.

The Client understands and agrees to the following:

  • The Client is responsible for contact their GP or other qualified healthcare professional about any health concerns.

  • The Client is responsible for informing the nutritional therapist if he/she has any diagnosed medical conditions, is undergoing medical treatment and/or taking any prescription or over-the-counter medication.

  • It is important that the Client informs the nutritional therapist if he/she is taking any food supplements in the Initial consultation as this may impact the personalised nutritional therapy recommendations made by the nutritional therapist.

  • If the Client is uncertain or unclear about the agreed nutritional therapy programme, meal plans and food supplement recommendations the Client should contact the nutritional therapist for clarification promptly.

  • The Client understands that the nutritional therapy recommendations are personalised and unique to the Client and may not be appropriate to others.

  • Recommended food supplements should not be taken for longer than the recommended period without prior consultation with the nutritional therapist.

  • Recording consultations on any form of electronic device is not permitted unless expressly agreed by the nutritional therapist and the Client.